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10810 Talbert Avenue · Fountain Valley, CA(657) 296-4032
ORANGE COASTAUTO BODY / RVCall(657) 296-4032

Orange Coast · Fountain Valley

Tell us what
needs repair.

Leave your vehicle details and a short message. For current availability or to arrange an inspection, call the shop.

A phone number with area code, or an email address.
Year, make and model. For example: 2019 Toyota RAV4.
Describe the damage and say whether the vehicle is still drivable. If you already have an insurance estimate, mention it.

What this form does. It saves your details and gives you a reference number. It does not book an appointment, price the repair, or set a time for a call back. To speak to the shop, call (657) 296-4032.

By sending this, you agree to be contacted about this repair. Website privacy.

What this form does, and what it does not

It records your vehicle details and your message as an inquiry to the shop, so the conversation starts from something rather than nothing. It does not book an appointment, hold repair space, authorize any work, or price the repair. Nothing on this website can price a repair, because pricing follows an inspection.

If the vehicle cannot be driven, if it is blocking a road, or if you need an answer today, call (657) 296-4032 instead. The phone is the fast route and it always will be. If you have sent a message and not heard anything, call. Do not wait on a form.

What to put in the message

Short is fine. These four things cover most of what gets asked on the call back:

  • What happened, and roughly when.
  • Whether the vehicle is drivable, and whether any warning lights came on.
  • Whether a claim is open, and which insurer, if you know.
  • Whether anyone has already written an estimate for this damage.

Do not put a policy number, a claim number, a licence number or payment details in the message. None of it is needed to start, and it does not belong in a web form. See website privacy.

Photographs

You cannot attach photographs here. Mention that you have them and the shop will tell you how to send them. Taking them well first is worth five minutes: the photo checklist walks through the four views that are actually useful.

Then what

An inspection at the shop is what turns a description into a written estimate. If the damage reaches structure, sensors or anything behind a panel, expect the written scope to change once parts come off, which is normal and is explained in hidden damage and supplements.

If a claim is involved, ask your insurer to confirm that where the work is done is your decision, and ask for that in writing. Read working through an insurance claim before agreeing to anything with an adjuster.

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